We always have choice. We all have a different representation of the world or model of the world as we say in NLP. When we are in a situation which we may feel powerless to deal with, or when we are with people or work with people this can cause a variety of reactions.
What is useful for us is to remember that you have a choice, you can choose your reaction to how you deal with the situation or people, which is key to feeling in control and empowered.
We do the best we can with the resources that we have available, at the time. Using this thinking nourishes our positive energy and avoids gaining unnecessary negative emotions which can drag us down.
Which would you prefer?